COVID-19 Resources for Students & Families 2020-07-10T08:18:23-04:00
Supports & Resources for Students & Families

Community Resources

We know that many people currently do not have all the resources that they need for an extended stay at home or may be struggling with other COVID-related non-medical emergencies. The United Way of Greater New Haven has compiled a list of Community Resources that could help families in addressing some of those needs. Please also reach out to our student support staff (contact information to the right) to communicate those needs, and see additional resources below.

For Families: Supporting Students Who Are Learning at Home

Please see this great resource from the State Department of education, created for families.  As many parents reach their saturation point, these tips on Routines, Relationships and Reassurances will help.  Here you will hear from students, teachers, and parents.  Here’s the link: The Three Rs of Learning from Home.

If you are in need of emergency food while school is not in session, please contact the school office. Common Ground is delivering food to Common Ground families who need it on a weekly basis, in partnership with CT Core, Haven’s Harvest, and community volunteers.

Click here for a list of food assistance resources from the City of New Haven.

The State of Connecticut has created an emergency Pandemic EBT system to provide food support to all families that qualify for free & reduced lunch. All Common Ground families are eligible. You should be receiving an P-EBT card by mail between mid-May and June, with mailings first going to families that already qualify for SNAP, TANF, and HUSKY. The mailing will contain instructions on how to access this benefit. Click here for a copy of the brochure you should receive along with your card.

New Haven Public Schools has reinstated its Summer Meals program, which allows any students living in New Haven to go to a neighborhood school and pick up meals to go. Click here for a list of sites and times. UPDATE: New Haven will now  open up schools for food pickup between 9 and 12 Mondays, Wednesdays, and Fridays. 

Hamden is also providing meals for students residing in Hamden. Information about getting meals at a Hamden school can be found here.

Health & Mental Health Supports

We also know that these are incredibly challenging times on so many levels. Engaging students in the routines of school with regular check-ins and scheduled support helps, but certainly does not address all of the needs arising from this public health crisis. Please check out the resources below for COVID-related stress and anxiety and contact school administrators with other concerns. Our school Social Worker, Rachel Haymann, is also available by email to respond to questions and concerns. Rachel’s’ email:

Also, the Yale COVID-19 call center at 203-688-1700 is a great resource for COVID-related health questions.

Lose Health Insurance Coverage? Access Health CT has a special enrollment period for people who have lost their coverage. Get more information here.

Distance Learning Resources
  • Free/Low Cost Internet Access at Home from Comcast  and AT&T. Qualifying families can access free or low-cost internet access during the COVID-19 outbreak.
  • Free use of Xfinity WiFi Hotspots for Everyone. Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser
  • Buzz. While we are in distance learning mode, students will complete all assignments, see their grades, and access course materials in Buzz. Parents and guardians can log into Buzz to check their students’ progress. Families, if you need help accessing Buzz, contact Ana at
  • Teacher & Staff Emails. Students and families should feel free to reach out to teachers and support staff by email with any questions or concerns. All high school staff will be checking and responding to emails at least twice each day.
  • Technology Help Desk. All students need to have working Chromebooks and chargers to work in this Distance Learning Program. Students who need Chromebooks/ chargers or who need help with a tech issue should be using our Student Help Desk Ticket system. If you need help with connecting to an Internet provider, please contact Ana Rosa at or 203 389-0823 ext. 1202.
  • Engaging Virtual Activities & Adventures. Check out these virtual opportunities pulled together by Carla Lia at Common Ground.
School Office

At this time, we will have at least one member of our office staff in the school office from 9:00-2:00 Monday through Friday. School Office Staff Contact Information:

Ana Rosa—Office Manager
203 389-0823 ext. 1202

Iris Jimenez—Administrative Assistant
203 389-0823 ext. 1200

Student Support Staff Contact information

Monique Frasier—Assistant Director
203 389—0823 ext. 1218

Victor Rios—Student Support Coordinator
203 389—0823 ext. 1218

Miriam Sheffield—Student Support Assistant
203 389-0823 ext. 1207